Privacy Policy

Personal data protection and cookie management charter

The purpose of this personal data protection charter is to provide you with details on the personal data collected or processed when using the website www.haomahsports.com (hereinafter the “Website”), the use and protection of your personal data, your rights regarding your personal data and finally the information necessary to contact us in order to exercise your rights.

THE PERSONAL DATA WE COLLECT:

Personal data is necessary to provide you with our products when you make a purchase, use the Website, contact Haomah, request to receive our newsletter, our promotions or create an account.

This personal data is:

• YOUR CONTACT INFORMATION: YOUR NAME, EMAIL, TELEPHONE, DELIVERY ADDRESS AND BILLING ADDRESS;
• INFORMATION RELATED TO YOUR ACCOUNT: YOUR USER ID AND PASSWORD;
• PERSONAL INFORMATION: DATE OF BIRTH AND YOUR ORDER HISTORY;
• INFORMATION RELATED TO YOUR PAYMENT OR CREDIT CARD.

Via your internet browser, certain data is also automatically collected when you visit our Website.

Information concerning this data (cookies, IP addresses, data identifying your internet browser) is described in the Cookie Management section also appearing below in this charter.

WHAT HAOMAH DOES TO INFORM YOU ABOUT THE COLLECTION OF YOUR DATA:

As part of your use of the Website, we provide you with the necessary information or obtain your consent, as the case may be, before collecting the data.

Your consent is collected from the Website.

HOW HAOMAH USES YOUR PERSONAL DATA:

Haomah uses your personal data for the reasons listed below:

• ALLOW YOU TO USE THE WEBSITE.
• DURING THIS USE OF THE WEBSITE, YOUR PERSONAL DATA IS USED TO PROVIDE YOU WITH THE REQUESTED PRODUCT.
• FOLLOWING A PURCHASE ON THE WEBSITE OR IF YOU REQUEST TO RECEIVE OUR PROMOTIONS, YOUR CONTACT DETAILS ARE USED TO SEND YOU INFORMATION ABOUT YOUR ORDERS OR OUR PROMOTIONS.
• IF YOU WISH TO CONTACT US, WE WILL USE THE INFORMATION YOU HAVE PROVIDED TO US, FOR EXAMPLE, INFORMATION CONCERNING DELIVERY, PAYMENT OR THE PRODUCT ORDERED, IN ORDER TO ATTEMPT TO RESPOND TO YOUR REQUEST, QUESTION OR PROBLEM.
• THE USE OF CERTAIN FEATURES OF OUR WEBSITE SOMETIMES MAKES IT NECESSARY TO TRANSMIT DATA OR ADDITIONAL CONSENT TO US FOR THE USE OF DATA FOR CERTAIN PURPOSES.
• SO THAT YOU CAN RECEIVE INFORMATION ABOUT OUR PRODUCTS AND EVENTS
• When you create an account or subscribe to our newsletters, we send you communications about our products, new products, promotions, and events. You can unsubscribe at any time to object to the processing of your personal data.
• TO ALLOW US TO ENSURE AND IMPROVE THE OPERATION OF OUR SITE AND WHEN YOU MAKE A PURCHASE, YOUR DATA IS USED FOR ACCOUNTING PROCESSING OR INTERNAL REASONS.

We may use the information you provide to us as well as information from other sources such as your use of the Website

We may also use your data about how you use our Website to make your use more efficient and to enable us to detect technical problems with our Website.

We use data about how you use our Site to:

• BETTER YOUR PREFERENCES, SUCH AS DATA ON HOW YOU SEARCH FOR OUR PRODUCTS;
• DETERMINE THE BEST WAY TO PRESENT OUR PRODUCTS.

BASIS APPLIED FOR DATA PROCESSING

The bases used for processing your data vary depending on the reason why you provide us with your personal data.

• WHEN YOU PURCHASE PRODUCTS ON OUR WEBSITE, WE NEED YOUR PERSONAL DATA TO PROCESS YOUR ORDER. THIS INCLUDES DATA SUCH AS YOUR PAYMENT AND CONTACT DETAILS TO DELIVER YOUR ORDER;
• IN OTHER SITUATIONS, THE PROCESSING OF YOUR DATA IS BASED ON COMPLIANCE WITH A LEGAL OBLIGATION OR DUE TO OUR LEGITIMATE INTEREST AS A COMPANY.

WHO HAOMAH SHARES YOUR DATA WITH

HAOMAH shares your personal data with service provider companies that process personal data on behalf of HAOMAH.

These include providers for payments and credit cards, shipping and delivery, hosting, administration and management of your data, email distribution, research and analysis, brand management and promotions, as well as for the administration of certain services and features.

When we use the services of third-party service providers, we ensure that appropriate technical and organizational measures are in place to protect your personal data.

Other third parties when it appears imperative to comply with a judicial and/or administrative request and/or the application of a law or to prevent illicit uses of our Website, defend us against third-party claims and provide our assistance in fraud prevention.

THE MEASURES IN PLACE FOR THE PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA

We use various security measures to ensure and strengthen the security of your personal data.

The personal data we collect on our Website is stored within the European Union.

Your personal data is kept for as long as necessary in compliance with each of the purposes defined in this charter and within the limits defined and authorized by law.

From a practical point of view, we keep your personal data for as long as you keep your Haomah account.

Regarding personal data linked to your purchases, we keep them for longer in order to comply with legal obligations, such as tax matters.

YOUR RIGHTS OVER YOUR PERSONAL DATA

You have the right to request at any time:

• ACCESS TO YOUR DATA
• AN ELECTRONIC COPY OF YOUR DATA
• RECTIFICATION OF YOUR DATA
• ERASURE OR LIMITATION OF YOUR DATA

You have the right to withdraw your consent at any time, including if you have given us your consent to process your data.

If you wish to exercise any of your rights, please contact us using the following email address: bonjour@haomahsports.com

If you have a Haomah account, you can change your preferences regarding our communications.

You can also opt out of receiving our email communications by clicking on the unsubscribe link or following the unsubscribe instructions provided in our messages.

COOKIE MANAGEMENT CONDITIONS

Haomah collects data, which may contain personal data, from your browser when you use our Website.

Cookies and beacons are used to collect this data, which may include the following:

1. your IP addresses
2. unique identification cookie, information cookie and information about the contents of your equipment to access certain features
3. unique equipment identification number and equipment type
4. domain, browser type and language
5. operating system and settings
6. country and time zone
7. previously visited sites
8. information about your actions on our Site such as click behavior, purchases and preferences
9. access times and reference URLs.

Third parties, such as Google, may also collect data from our Website via cookies, third-party modules and widgets.

These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection charters.

We use cookies and beacons to track the use of our Website, understand your preferences (such as country and language), provide services and improve your experience.

We also use cookies and beacons to obtain general information about Website traffic, your interactions, to identify trends and statistics, and to improve our Website accordingly.

Three categories of cookies are generally used on our Site:

1. Functional cookies: These cookies are required for basic site functionality and are therefore always active. This includes cookies that allow you to be recognized when you visit our Site during the same session or, if you wish, from one session to another. They allow us to establish your shopping cart and the payment procedure, but also to ensure the security of exchanges and compliance with regulations.
2. Performance cookies: These cookies allow us to improve the functionality of our Site by tracking usage. In some cases, these cookies help us to improve the speed with which we process your request and to remember the preferences you have selected. Refusing these cookies may result in less relevant recommendations and slower performance of the Website.
3. Social Media and Advertising Cookies: Social media cookies allow you to connect to your social networks and share content from our Site on social networks. Advertising cookies (from third parties) collect information to better tailor advertisements to your interests, both on our Site and elsewhere. In some cases, these cookies require the processing of personal data. Refusing these cookies may result in the display of advertisements that are not tailored to you or prevent effective connection to Facebook, Instagram or other social networks and/or prevent you from being able to share content on social networks.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to refuse all cookies.

You can make these choices by accessing the browser settings on each of your devices.

As each browser is different, you should check your browser's “Help” menu to understand how to change your cookie settings.

If you refuse cookies, access to many of the contents of our Website may be less efficient and some of our services may not function properly.

CHANGES TO OUR PERSONAL DATA PROTECTION CHARTER

If this personal data protection charter is updated, we will provide information regarding these changes on our Site.

If there is a change in the way we process your personal data, we will notify you in advance or, where appropriate, we will ask for your prior authorization.

We invite you to regularly consult our personal data protection charter and check whether any changes have been made to it.

DO YOU HAVE ANY QUESTIONS?

If you have any questions or concerns, or wish to exercise your rights regarding your personal data, you can contact us at the following address: bonjour@haomahsports.com

This personal data protection charter was last updated on June 23, 2023.